Real-Time Support with Maximum Up-Time
With Konnect you can receive real-time support for your folder directly from our service team. Our technical experts can remotely diagnose and correct most issues that may occur to help you avoid costly down-time.
Features include:
- Live audio and video on your equipment’s control system
- Diagnose machine problems quickly to help you avoid down-time
- Eliminate travel costs for onsite, in-person service calls and maintenance
- Share your machine’s control system so we can make necessary updates remotely
- Receive follow-up training or programming assistance
Konnect is available on all equipment powered by the Synergy Control System. To schedule a demo, or to learn more about how Konnect and real-time support can help your production line remain efficient, please contact info@tennsmith.com.