Timely parts and service support is critical to the success of any business operating machinery, you cannot afford to be down for any length of time. What sets us apart from the competition is that our parts and equipment are manufactured right here in the USA at one of our two locations, which means emergency parts can be shipped out same-day in most cases, avoiding long & costly lead-times.
Another benefit is that we have several experienced service technicians both in the field and at our facilities ready to help at a moment’s notice. With many of our powered folding machines we can even diagnose and fix most issues you’re experiencing just by remotely connecting with one of our service managers, avoiding long time-zone differences or having to send a technician to your facility.
Between our two locations in McMinnville, TN or Rockford, IL, whether it’s Tennsmith, Roper Whitney, Pexto or Connecticut, we’ve got you covered.